Each product is accompanied by a “Commercial Guarantee” of good operation which is offered by the manufacturer, covered according to the specifications set by the manufacturer and in “Service Centers” approved by him and which comes to cover you in addition to your legal rights your.
Your legal rights arising from the legal guarantee, the provisions on the sale of consumer goods and guarantees of the Civil Code (such as the right to correction or replacement – unless such an action is impossible or requires disproportionate costs – the right to reduce the price, the right to withdraw from the contract – unless it is an insignificant real defect – due to a real defect or lack of a contracted capacity, for a period of two (2) years from the date of delivery), as well as by any other consumer protection provision, are not affected in any way by the commercial guarantee offered by the manufacturer of the respective product. Mercato.gr has full responsibility and undertakes all the commitments provided by law and its provisions regarding your rights as a consumer.
For information about the commercial guarantee of the product you bought from mercato.gr, please also refer to the product packaging. In addition, you can consult the manufacturer’s website. For general information on the commercial warranties of the products, if a commercial DOA replacement policy is provided by the manufacturer and also for the contact details of the “Service Centers” per product category, consult the informative Service Update Application that you will find here.
ATTENTION If the product you just received has been damaged during transport, contact our company within 24 hours. After 24 hours for external and aesthetic defects and/or 48 hours for functional defects, the product will be deemed to have been delivered in perfect condition.