SENDING AN ORDER REQUEST – You can navigate to our online store, freely choose the products you like from Mercato and place them in your shopping cart. Then, following the ‘steps’ indicated to you each time, you should proceed to send your order request to our company. In order to serve you better and to facilitate your future purchases, during your first order you can register as a Mercato user by filling in all your personal information requested in the corresponding registration form. Then, each time after completing your purchases, you fill in all the details of your order request that appear on the order form. All the information sent to our company falls under the strict policy of protecting your personal data that our company adheres to and is collected and processed with complete security and diligence and only after your express consent provided by sending the above form. In any case, every time you send an order request to our company, you must first have accepted these terms of use, which govern all transactions between us. You are also responsible for the correctness and legality of your above information, which our company knows about only upon your declaration.

By sending the request to order, you will receive an automated message that includes the details of the order request that our company will receive, which is also sent to the email address you have provided us. All your requests are received by us subject to an availability check of the products included in your order request (which check takes place after the processing stage following your request has started). At the stage of receiving your request and automatically viewing the content of your order request, your request has not yet been processed by our company.